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Stakeholder Briefing – Issue 29

Posted on: February 4th, 2021 by Hannah Denness No Comments

Key Messages and links to 3 February 2021

Welcome to Health Education England’s stakeholder bulletin.

In this bulletin we will provide:

  • Messages from our Chief Executive’s Office
  • COVID-19 latest updates
  • Overview of HEE education and training news

Weekly messages from HEE:

Read recent messages from Dr Navina Evans, Chief Executive, HEE.

My priority is our people – those working with us now and in the future

Coming together to weather the storm – the cultural impact of COVID

HEE COVID-19 LATEST UPDATES:

We have created a COVID-19 update webpage for October 2020 onwards. It will provide guidance and information from HEE, which applies to all students and trainees. This webpage also includes HEE COVID-19 Surge Guidance.

We are supporting all professions to rapidly grow to meet the needs of patients by:

Supporting trainees through the pandemic

Health Education England (HEE) is continuing to support the collective response to this pandemic. We are working to support the wider system in delivering vital services, but also need to fulfil our responsibility to look after our trainees and meet their educational and training needs to become the future specialist workforce.

We are all aware of the tremendous work done by doctors during the pandemic, many of them have had their training disrupted as they provide support to patients suffering from Covid and as routine services have been affected. HEE is working closely with medical royal colleges, the GMC, NHSE &I, hospitals and trainees themselves to ensure that we get training back on track as we come out of the pandemic.

View our latest update for medical and dental trainees from Professor Simon Gregory.

The impact of COVID-19 on the future of advanced and consultant practice

In May 2020, Health Education England (HEE) commissioned a two-week, crowdsourcing, online workshop to generate insight into the lived experiences of advanced and consultant practitioners during the COVID-19 pandemic. Key findings: Advanced Practitioners skills and abilities were recognised and trusted, they were used to their full capability and potential and were able to embrace the challenge of COVID-19. But more needed to be done to ensure their skills are recognised and unleashed across the board.

The Impact of COVID-19 on Students’ Survey

HEE’s RePAIR (Reducing Pre-registration Attrition and Improving Retention) team have published the results of a survey to capture the experience of pre-registration nurses, midwives and AHPs (Allied Health Professionals) during wave one of the pandemic. Read The Impact of COVID-19 on Students’ Survey – Key Findings

We are ensuring core HEE work to support our NHS colleagues continues:

Dental RCP webinar

A webinar was held on Wednesday 27 January on RCPs for dental trainees. The webinar included updates on foundation, core, specialty and wellbeing. The recording and Q&As can be found on our Dental Covid-19 webpage.

We are making sure all professions have the training they need to make a difference:

Learning resources to support the workforce in responding to the pandemic

The HEE elearning for healthcare Coronavirus elearning programme was launched in March 2020 and includes resources for all members of the health and care workforce.  To date it has seen over 4million session launches.

Three animations have recently been added to the Coronavirus programme.  The animations are designed to support care home staff in preventing future outbreaks of COVID-19 in care homes.   The videos are designed to be used by social care staff from a variety of backgrounds.  The videos contain clear simple messaging around PPE, the NHS Test and Trace processes and keeping safe while getting to and from work.

The animations can be accessed in the Resources for Health and Care Home Staff in Care Home Settings area of the programme.

Rapid training and education resources for critical care 

To support staff being redeployed into critical care during the pandemic, the London Transformation and Learning Collaborative (LTLC) has worked in partnership with HEE elfh to develop a range of resources to support staff.

This includes:

Follow the links above to access each resource and visit the LTLC page on the elfh website for further support.

The website includes key resources to help individuals, educators and systems prepare for and work during surges in capacity. In recognition of the time pressure staff are under, these are designed to be short bite-sized learning that can be read or watched in advance, on the move or on the ward. The resources are for all staff, regardless of profession, and can be undertaken as self-directed learning or delivered by educators or trainers.

Please share these resources with those who may find it helpful – whether that’s individuals who have been or may be redeployed and those supporting them.

The LTLC was established in 2020, aimed at increasing the capacity of the critical care workforce in London to help prepare for a second surge in COVID-19 cases in the capital. If you need to get in touch, email ltlc@hee.nhs.uk.

COVID-19 vaccination elearning resources

Health Education England elearning for healthcare has worked in partnership with Public Health England and NHS England and NHS Improvement to develop the COVID-19 Vaccination elearning programme.  The elearning programme is designed to provide the health and care workforce involved in the national COVID-19 vaccination programme with the knowledge they need to confidently promote high uptake of the vaccine and deliver the vaccine programme effectively.

The programme currently consists of a core knowledge session, the COVID-19 mRNA Vaccine BNT162b2 Pfizer-BioNTech session, the COVID-19 Vaccine AstraZeneca session and accompanying assessment sessions for each.  Additional sessions will be added as new vaccines are approved.

This elearning programme provides theoretical training.  Practical training in vaccine administration, and assessment and sign-off competency is also required before administering the COVID-19 vaccine.

To date there have been more than 1.6million session launches of the elfh COVID-19 vaccination programme with more than 43,000 nursing and midwifery professionals and over 34,000 medical and dental professionals already completed the elearning sessions.

For more information about the COVID-19 Vaccination programme, including details on how to access, visit the COVID-19 vaccination programme page.

Updates that have been made to the vaccination elearning programme content since they were launched will be available on the elfh website.

The Learning Hub – A guide to compassionate care and communication during the pandemic now available

The Learning Hub is a digital platform that provides easy access to a wide range of education and training resources for the health and care workforce. Organisations and users can contribute and share resources for those in health and care to access.

The guide, Talking to relatives – COVID-19 compassionate phone communication is now available on the Learning Hub and provides health and care professionals with a simple framework for communicating concepts including uncertain recovery as well as tips for compassionate conversations.

During the COVID-19 pandemic there has been, and continues to be, a need to support health and care staff with compassionate care and communication with each other, patients and their relatives.  The guide has been developed by Dr Antonia Field-Smith and Dr Louise Robinson from the Palliative Care Team, West Middlesex Hospital, Chelsea and Westminster NHS Foundation Trust.  As palliative medicine physicians, Drs Field-Smith and Robinson wanted to share a simple framework for health and care professionals and support those who may have been deployed to a setting this is unfamiliar to them and who may not be so experienced in these conversations.

It only takes a few minutes to contribute a resource to the Learning Hub. You can sign into the Learning Hub either using an elearning for healthcare username and password or NHS OpenAthens user account details or by creating an account on the Learning Hub and using those details. Select “Contribute a new resource” and populate the form with details including the resource title, type, description and author details.

For more information about the Learning Hub follow us on Twitter: @HEE_TEL and visit the Learning Hub website to read about our journey so far.

We are making sure all professions have the digital skills they need to make a difference:

Join us at HETT Reset

Kick-start the new year with complimentary CPD-certified elearning HETT Reset, (08-12 February 2021), a digital health and healthtech event designed for healthcare professionals, by healthcare professionals.

With healthcare organisations seeking to lock in the gains and progress made by the sudden and unprecedented transformation in the use of digital health services in response to COVID-19, it will cover topics critical to the successful adoption and integration of technology in all healthcare settings.

We are proud to be supporting HETT Reset and have some exciting sessions planned over the 5-day event including:

Health Education England: Shaping the workforce that Spearheads the NHS Digital Revolution, with Patrick Mitchell, Director of Innovation and Transformation, Chris Munsch, Senior Clinical Advisor, TEL Programme and Hatim Abdulhussein, Clinical Fellow AI and Robotics programme.

Other HEE speakers include James Freed – CIO, Sue Lacey Bryant National – Lead for NHS Library and Knowledge Services, Dr Neil Ralph – Head of Technology Enhanced Learning, Henrietta Mbeah-Bankas – Head of Blended Learning and Digital Literacy, Harpreet Sood – NED, and Mark Nicholas – Chief Social Worker, NHS Digital and Health Education England.

See the full agenda and register free on the HETT Reset website. 

FURTHER INFORMATION

By following @NHS_HealthEdEng you can keep up to date with new information and resources as they are published. Most importantly are the notifications of webinars being broadcast during the week.

Right now, making sure we are communicating properly is obviously incredibly important. If there’s any information you think is missing on HEE’s webpages, please let us know by submitting your question to the HEE Q&A helpdesk.

Rapid COVID-19 training and education resources for critical care

Posted on: February 2nd, 2021 by Alex Drinkall No Comments

To support staff being redeployed into critical care during the pandemic, the London Transformation and Learning Collaborative (LTLC) has worked in partnership with Health Education England elearning for healthcare (HEE elfh) to develop a range of resources to support staff.

This includes:

  • 360-degree virtual ICU bed space
  • Toolkit for rapid cross-skilling
  • Just-in-time training for deployed staff
  • Skills passports for registered support clinicians and non-registered support staff (currently London only)
  • Short films on moral injury, preparing for deployment and more

Follow the links above to access each resource and visit the LTLC page on the elfh website for further support.

The website includes key resources to help individuals, educators and systems prepare for and work during surges in capacity. In recognition of the time pressure staff are under, these are designed to be short bite-sized learning that can be read or watched in advance, on the move or on the ward. The resources are for all staff, regardless of profession, and can be undertaken as self-directed learning or delivered by educators or trainers.

The LTLC was established in 2020, aimed at increasing the capacity of the critical care workforce in London to help prepare for a second surge in COVID-19 cases in the capital. If you need to get in touch, email ltlc@hee.nhs.uk. 

TEL News January 2021

Posted on: February 2nd, 2021 by Leanne Hargreaves No Comments

This month’s edition includes details of Health Education England’s elearning for healthcare’s record usage and an update on the COVID-19 vaccination programme. There is also information on the new Essentials of wound care education for the health and care workforce elearning programme and details of recent updates to the Intensive care medicine elearning programme.

Select the following link to access our full publication of TEL News.

Image Interpretation renamed Clinical Imaging

Posted on: January 29th, 2021 by Alex Drinkall No Comments

Health Education England’s elearning for healthcare programme, Image Interpretation, that is developed in partnership with the College and Society of Radiographers has been renamed Clinical Imaging to reflect the scope and nature of the resource more accurately.

Dorothy Keane, Clinical Lead for Clinical Imaging, said: “When I became clinical lead for the programme we could not have envisaged how successful the programme would be and how demand for sessions would grow exponentially to encompass all modalities and topics such as research in radiography, dementia, dignity, personalising care, orthopaedics and interventional procedures. The programme now has almost 500 sessions covering radiography, ultrasound, CT, MRI, fluoroscopy and nuclear medicine.

“With such growth we have outgrown our original scale and intentions and feel renaming the programme as Clinical Imaging is important to accurately reflect our broader scope and aims.”

Since the launch of the programme there have been almost 218,000 session launches; demonstrating just how much of a well-used resource it is.  The Clinical Imaging team will continue to provide free resources for colleagues working in clinical imaging as well as other healthcare professionals and will develop new elearning sessions to reflect changes in imaging and the wider NHS.

For more information about the Clinical Imaging programme, including details on how to access the sessions please visit the elfh website.

HEE e-LfH support desk helps vaccinators get online

Posted on: January 29th, 2021 by Alex Drinkall No Comments

HEE TEL’s elearning for healthcare (elfh) team has been supporting the rollout of the COVID-19 vaccinations.  All vaccinators must complete elearning sessions that are hosted on the elfh Hub as part of their training.

Many vaccinators are volunteers or colleagues who have recently retired or are no longer working in the health and care sector.  The diverse range of circumstances and previous levels of experience of using elfh has resulted in a significant increase in activity for elfh’s support desk team.  The team is assisting potential vaccinators with gaining access to the elearning content, resetting passwords, retrieving lost usernames, personalising user profiles with content specific to vaccinators and answering questions about all aspects of the process.  This has required the support desk team to work additional hours to respond to the volume of users needing help.

The team has responded to 20,135 support incidents since the start of 2021, which is almost 745 queries every day.  To support the volume of work, the team has extended its weekend hours and is providing additional Live Chat coverage to further help colleagues needing to access the elfh Hub as part of the national vaccination programme.

HEE TEL works closely with Yorkshire Ambulance Service (YAS) and the YAS team has been providing additional capacity during this incredibly busy time.

Users have been directed to the elfh Hub from many different routes – some of which are less familiar with elfh processes, including NHS Professionals and St John Ambulance.  elfh’s support team has been working closely with these organisations to advise on guidance being shared with users to streamline the process and make it as efficient as possible.

For more information about the COVID-19 vaccination programme visit the elfh website.

New programme to support preterm children’s development now available

Posted on: January 28th, 2021 by Louise Garrahan No Comments

A new elearning programme designed to support the development and learning of children born preterm is now available on Health Education England’s elearning for healthcare Hub.
Children born preterm (before 37 weeks of gestation) are at increased risk of a range of cognitive, social, emotional and learning difficulties, compared with children born at term. These difficulties may persist throughout childhood and adolescence and can have a negative impact on children’s attainment at school.

The Preterm Birth elearning resource is designed to improve education professionals’ knowledge of the long term consequences of preterm birth on children’s development and to improve their competence in supporting preterm children’s learning.

The resource, funded by Action Medical Research, will also be of interest to health and social care professionals involved in the care of children and young people born preterm.

The programme, which takes approximately 1 hour to complete, comprises the latest evidence-based information to help learners develop their understanding of:

  • what preterm birth is
  • how preterm birth can affect children’s cognitive, motor and social-emotional development
  • how preterm birth can affect children’s attainment at school
  • how professionals can support children born preterm.

For more information and to access the elearning programme, visit the Preterm Birth elearning resource via the elearning for healthcare Hub.

New resources added to MindEd’s Coronavirus Staff Resilience Hub

Posted on: January 27th, 2021 by Louise Garrahan No Comments

Health Education England elearning for healthcare has added 2 new elearning resources to the MindEd Coronavirus Staff Resilience Hub.

The Hub, which was created last April in response to the pandemic, features tips and advice for frontline staff to help them better support each other across all services through these difficult times. Existing resources cover topics such as helping each other, end of life, stress and fear.

Phase 2 of the Hub now includes the following 2 new resources aimed at staff supporting children and young people in these challenging times:

  • Stress and Trauma – this session explores the psychology of stress and trauma and what to do about it in children and young people. It offers advice to all professionals involved with caring for children and young people, including teachers and education staff.
  • Loss and Bereavement – this session provides learners with advice and tips to help a child or young person who has lost a loved one during the pandemic or has faced loss in other forms, such as a loss of relationships through lack of play activities and feeling isolated from friends.

The new and existing resources can be found by visiting the Coronavirus Staff Resilience Hub.

MindEd is a free educational resource for mental health support. The variety of free resources aims to provide adults, across professions and organisations and including parents and carers, with the knowledge to support wellbeing, the understanding to identify young and older people at risk of a mental health condition and the confidence to act on their concern and, if needed, signpost to services that can help.
For more information about MindEd visit: https://www.minded.org.uk/.

New e-learning session added to Freedom to Speak Up in the Health Sector in England

Posted on: January 27th, 2021 by Louise Garrahan No Comments

Health Education England elearning for healthcare (HEE elfh), in partnership with the National Guardian Office, has added a second session to the Freedom to Speak Up in the Health Sector in England elearning programme.
The online training programme, which launched its first session in October 2020, is aimed at anyone who works in healthcare regardless of their contract terms.
The programme helps learners understand the vital role they can play and the support available to encourage a healthy speaking up culture which protects patient safety and enhances colleague experience.
The latest session, Listen Up, which is aimed at managers at all levels, focuses on listening and the barriers to speaking up. It comprises the following topics:

  • Fostering a speak up, listen up culture
  • Supporting speaking up and listening well
  • Perceptions of yourself and others and understanding conflicts of interest
    Welcoming feedback as a gift.

It complements the first session, Speak Up, which gives an overview of speaking up and why it matters for all colleagues.

The third session, Follow Up, is aimed at all senior leaders including executive board members (and equivalents), non-executive directors, and governors to help them understand their role in setting the tone for a good speaking up culture and how speaking up can promote organisational learning and improvement which will be available soon.

These modules will replace the current Freedom to Speak Up training.
For more information on the programme, including details on how to access, please visit the Freedom to Speak Up programme page.

COVID-19 e-learning module available for paramedics

Posted on: January 25th, 2021 by Rachel Gowland No Comments

Health Education England elearning for healthcare (HEE elfh) and the College of Paramedics developed an elearning module which provides educational support for paramedics and emergency responders.

Supporting Paramedic Practice During COVID-19 is available within the paramedics elearning programme and includes interactive learning experiences that are accessible on mobile devices.

Supporting paramedic practice during COVID-19

Written by experienced paramedic elearning authors for the College of Paramedics, the module includes 5 sessions of varied lengths which learners can select individually, or complete as a whole module.

The sessions include:

  • the assessment and management of COVID-19 patients for paramedics
  • paramedic wellbeing during a pandemic
  • mechanical ventilators used in prehospital care
  • paramedic use of PPE
  • COVID-19 additional guidance for paramedics

By completing the module, you will achieve a greater understanding of virus transmission, assessment and management of COVID-19 patients and contribute to your Continuing Professional Development (CPD).

Learners have found the COVID-19 module to be “a very good source of information”, “all very relevant and interesting” and commented that the elearning is “very clear and easy to understand” and they “will recommend it to colleagues”.

Other modules in the paramedics programme include:

  • clinical decision making for paramedics
  • mental health for paramedics
  • pain management for paramedics

Your feedback and accessing the module

As knowledge of the effects and management of the COVID-19 virus continues to evolve, we welcome your feedback.

You will be invited to rate and leave a comment at the end of each session. Leaving free-text comments helps us to develop learning resources which are relevant to you and your colleagues.

Visit the paramedics programme page for more information about the elearning modules.

elfh is a NHS England programme in partnership with the NHS and professional bodies