Louise Garrahan, 12 April 2022
Health Education England elearning for healthcare (HEE elfh), in partnership with the National Guardian Office, has added a 3rd session to the Freedom to Speak Up in the Health Sector in England elearning programme.
The online training programme is aimed at anyone who works in healthcare regardless of their contract terms.
The programme helps learners understand the vital role they can play and the support available to encourage a healthy speaking up culture which protects patient safety and enhances colleague experience.
The 3rd and final session in the programme, Follow Up, is aimed at all senior leaders including executive board members (and equivalents), non-executive directors, and governors to help them understand their role in setting the tone for a good speaking up culture and how speaking up can promote organisational learning and improvement.
Follow Up comprises the following topics:
- What is a healthy speaking up culture?
- Benefits and drivers – including improved safety and organisational performance, reducing harm and costs, and worker retention
- Measuring the effectiveness of a speaking up culture
- The role of leaders in setting the tone
- Supporting your Freedom to Speak Up Guardian
The 1st module – Speak Up – is for all workers and has been completed by more than 46,000 people. The 2nd module – Listen Up – for managers, focuses on listening and understanding the barriers to speaking up. Leaders are advised to complete modules 1 and 2 before engaging with the final Follow Up module.
These modules replace the previous Freedom to Speak Up training.
For more information and to access the programme, please visit the Freedom to Speak Up programme page.
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