About the Health Literacy programme
Health literacy is about people having enough knowledge, understanding, skills and confidence to use health information, to be active partners in their care, and to navigate health and social care systems. Therefore, to access, assess and apply health information, people need to be health literate. The health literacy levels in England are very low: 43% of 16 to 65-year-olds struggle with text-based health information; and 61% of 16 to 65-year-olds cannot understand health information that includes both text and numbers (Rowlands et al., 2015. View article).
People working in health and social care need to be aware of health literacy and of the techniques that can help to increase understanding.
Promoting health literacy is everyone’s responsibility. NHS Education for Scotland (NES) and Health Education England (HEE) have collaborated to develop a new elearning module to help you understand the role health literacy plays in making sure everyone has enough knowledge, understanding, skills and confidence to use health information, to be active partners in their care, and to navigate health and social care systems.
The elearning session takes about 30 minutes to complete. At the end of the session, you will know why health literacy is important and how to use some simple techniques including TeachBack, chunk and check, using pictures and simple language to improve how you communicate and check understanding with others. After each section you can complete an action plan of how you intend to use the techniques in your practice. You can use this plan as evidence of your learning in your appraisal or professional portfolio.
Learning objectives:
- List the benefits of health literacy to individuals and services
- List health literacy tools and techniques
- Explain how to use health literacy tools and techniques
- Describe the impact of health literacy on people’s health choices
- Create a personal action plan to be health literacy friendly
More information
This elearning resource is pitched educationally as an introduction to health literacy, why it is important and the core techniques that can be used to improve health literacy. It has been developed in partnership by HEE and NES to raise the awareness of health literacy and its impact on health and social care staff. It supports a more blended approach to learning and spreading awareness of health literacy, building on the NES resource in The Health Literacy Place (http://www.healthliteracyplace.org.uk/) and HEE’s health literacy toolkit (https://www.hee.nhs.uk/our-work/population-health/training-educational-resources).
Meet the team
Ruth Carlyle
Head of Library and Knowledge Services – East of England and MidlandsJanet Crozier
Knowledge Manager, NHS Education for Scotland, NES DigitalAlison Farrar
Public Health Workforce Lead, Health Education England North WestSue Hughes
Innovation Programme Support Officer, Health Education England North WestSally James
Public Health Workforce Specialist, Health Education England West MidlandsAnnette Thain
Principal Lead, KM and Discovery Business Unit Digital Group, NHS Education for Scotland
How to access
In order to access the Health Literacy programme, you will need an e-LfH account. If you do not have one, then you can register by selecting the Register button below. Please note that you do not need to have an NHS email account to register.
To view the Health Literacy programme, select the View button below. If you already have an account with e-LfH, you will also be able to login and enrol on the programme from the View button.
Registering large numbers of users
If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the Health Literacy programme, please contact elfh directly.
More information
Please select the following link for more information on how to use the elfh Hub.