National induction for health and social care - elearning for healthcare
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This programme is in partnership with...
  • NHS England partnership logo
  • Skills for Care logo
  • Department of Health
  • Local Government Association

About the National induction for health and social care programme

The national induction programme is for everyone new to a role in health and social care. It is designed to support and equip new starters with a clear understanding of health and social care – how they connect and what makes our work special, as well as the values and behaviours you need to display.

This resource, in conjunction with local induction and support, brings together a lot of the key information that has been shown to help people settle and be effective quickly.

There are seven sections, and each takes about 15 minutes to complete. Key topics covered include:

  • the culture and values of care
  • personalised care
  • equality, diversity and inclusion
  • health inequalities
  • the size and shape of the sectors
  • terminology
  • the roles people will meet
  • partnership and teams
  • safety, improvement and knowing how to do the right thing
  • health and wellbeing
  • professional boundaries

The eLearning programme has been co-designed with over 2,000 staff and people who access care and support from across health and social care. It includes videos from people working in different roles across health and social care to show career opportunities.

Whilst the induction modules are not mandatory, health and social care organisations are encouraged to make access and participation readily available to all colleagues when a job offer is made.

The induction programme is designed to be used alongside organisation specific induction. It doesn’t replace or duplicate the Care Certificate, Manager Induction Standards or formal qualifications. The modules are designed to inform, guide and navigate new starters across complex organisations, sectors and joined up working.

More information

This resource was created in response to the health and social care leadership review Leadership for a collaborative and inclusive future – GOV.UK (www.gov.uk)

The review states that as the delivery of care transforms, a move to greater integration, different skills, and more collaborative behaviours is required. By starting people well and fostering a sense of belonging from day one, we can generate greater collaboration across sectors for benefit of those who access care and support and those who provide it.

Primary and secondary audiences

This resource is for everyone taking on a role in health and social care and their line managers but has wider use and is open to all staff who wish to learn more. 

Acknowledgements

Over 2000 people have co-created and shaped this induction. We thank every single person who has given their time to shape, advise and work with us in the true spirit of collaboration to make this a resource for all.

Stakeholders and co-design partners

  • Care Provider Alliance (CPA)
  • Care Quality Commission (CQC)
  • Association of Directors of Adult Social Services (ADASS)
  • British Association of Social Workers (BASW)
  • Local Government Association
  • Social Care Institute for Excellence (SCIE)
  • Royal College of Occupational Therapists
  • Royal College of Nursing
  • The Academy of Medical Royal Colleges
  • General Medical Council (GMC)
  • Nursing and Midwifery Council (NMC)
  • Department of Health and Social care (DHSC)
  • Think Local Act Personal (TLAP)
  • Registered managers and Nominated Individuals, Registered Manager Networks and The Outstanding Society who influenced our work
  • Leicester, Leicestershire and Rutland Integrated Care System as our co-creation and test partner
  • West Yorkshire Integrated Care System, North West London Integrated Care System, Bath and North East Somerset, Swindon and Wiltshire Integrated Care System who supported our co-creation
  • Primary Care networks
  • The Patients Association
  • Leaders in organisations outside of health and care who shared their knowledge and experience
  • Chairs, CEO and Board members from across the NHS and social care
  • The many new in post staff at all levels who shared their experiences
  • Line managers involved in induction
  • International recruitment leads
  • Retention leads
  • Human Resource Directors and their networks across the NHS and social care
  • Trust and system inclusion teams across England
  • NHS Employers
  • The Integrated Care System Chief People Officers
  • Proud2bOpps Network

Meet the team

  • Sarah-Jane Dale

    Sarah-Jane Dale

    Chief Operating Officer AOD | Director of Development Skills for Care
  • Sarah Spurr

    Sarah Spurr

    Marketing and Communications Manager, Skills for Care
  • Fiona Murphy

    Fiona Murphy

    Head of Culture and Diversity
  • Christine Wint

    Christine Wint

    Head of Leadership Development
  • Oonagh Smyth

    Oonagh Smyth

    CEO of Skills for Care
  • Jayne McCabe

    Jayne McCabe

    Project Manager - Leadership & Management Skills for Care
  • Tricia Pereira

    Tricia Pereira

    Director and Chair of the Social Care Workforce Race Equality Standard
  • Elena Massimi

    Elena Massimi

    Deputy Programme Manager
  • Clare Price-Dowd

    Clare Price-Dowd

    Leadership and Management Review Implementation Team NHS England
  • Harminder Basra

    Harminder Basra

    Leadership Review Implementation Team, NHS England
  • Chris Witham

    Chris Witham

    Head of Digital Learning, NHS Leadership Academy
  • Terry McAndrew

    Terry McAndrew

    Content Manager/Editor/Designer, NHS England
  • Kanar Ahmed

    Kanar Ahmed

    Senior Programme Manager Inclusive Systems Development, NHSE, AHP Public Health Clinical Advisor, OHID DHSC
  • Tracie Jolliff

    Tracie Jolliff

    Head of Inclusive System Development

NHSE TEL team members

  • Harry Weber-Brown

    TEL Education Content Programme Manager, NHS England
  • Syed Abbas

    Syed Abbas

    TEL Education Content Senior Project Manager, NHS England
  • Runam Prasad

    Runam Prasad

    TEL Education Content Lead Learning Designer, NHS England
  • Ian Blacklock

    Ian Blacklock

    TEL Education Content Learning Designer, NHS England
  • Alex Cleary

    Alex Cleary

    TEL Education Content Learning Designer, NHS England
  • Roger Ellison

    Roger Ellison

    TEL Education Content Learning Designer, NHS England
  • Abigail Lingford

    TEL Education Content Graphic Designer, NHS England
  • Scott Tyrrell

    TEL Education Content Animator, NHS England

How to access

To access this elearning for health care (elfh) programme, you will require a Learning Hub account. If you do not have one, then you can register by selecting the Register button below. Note that if you hold a full elfh account, you can sign into the Learning Hub using your existing login credentials.

Register

To view the National induction for health and social care programme, select the View button below. If you already have a Learning Hub account, you will also be able to login and access the resources within the programme .

View

NHS healthcare staff in England – ESR

The National induction for health and social care programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this e-learning via ESR means that your completions will transfer with you throughout your NHS career.
Further details are available here.

Not an NHS organisation?

If you are not an NHS health or care organisation and therefore do not qualify for free access to the Learning Hub, you may be able to access the service if you have an existing OpenAthens account. Please go to Learning Hub and sign in with your existing credentials.

If you do not have an existing OpenAthens account, please contact elfh directly to check whether you may be eligible for access.

Registering large numbers of users

If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the National induction for health and social care programme, please contact elfh directly.

Organisations wishing to use their own LMS

For HR departments wanting to know more about gaining access to courses using an existing Learning Management System please contact elfh directly to express interest.

More information

Please select the following link for more information on how to use the Learning Hub

elfh is a NHS England programme in partnership with the NHS and professional bodies