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Specialist patient safety module launched for management and administration professionals

Posted on: July 28th, 2023 by Vanessa Bassnett No Comments

Management and administration professionals in health and care can now access new modules of the Patient Safety Syllabus training elearning sessions on the elfh portal which have been tailored to support the specific needs of their profession. 

The training supports thinking differently about what patient safety means and making healthcare even safer with patient safety case studies covering good practice, human factors, risk, systems thinking and safety culture. There is a certificate of completion for each case study. 

Content for both Levels 1 and 2 of the syllabus training have been updated and include improvements to usability, interactivity, and navigation and a certificate of completion and five sector specific patient safety case studies in total for Mental Health, Maternity, Healthcare mangers and administrative staff care, Primary Care and Acute Care. 

All updates to the content and functionality have been made in response to feedback from users. There is also a self-assessment for the Access to Practice module which learners must pass to move on to the sector-specific sessions and a Certificate of completion for each case study area. 

Patient safety is a collective responsibility and a key priority for health and care. This training is available to anyone NHS and Health care staff and supports the NHS Patient Safety Strategy, emphasising a proactive approach to identifying risks to safe care.  

The management and administration content covers: 

  • A vital contribution to patient safety  
  • Administrative teams – a source of safety  
  • Setting a strategic direction for safety  
  • Supporting Patient Safety Incident responses  
  • Systems thinking for managers and administrative staff  
  • When patient safety is your job  
  • Co-design of admin processes  
  • Safety culture for managers and administrative staff  
  • Human factors in management and administration  
  • Risk management for managers and administrative staff  
  • Five easy pieces – thinking about patient safety  

More information about the Patient Safety Syllabus training and how to access to the elearning modules can be found here:  

https://www.e-lfh.org.uk/programmes/patient-safety-syllabus-training/ 

New elearning modules to boost patient safety

Posted on: June 29th, 2023 by Vanessa Bassnett No Comments

No matter what your role or where you work, an understanding of the essentials for patient safety is important because we all have a role to play in supporting the NHS in keeping patients safe.

Colleagues across NHS England can now complete new patient safety training modules to learn about how and why patient safety incidents happen, and what we should consider in our own roles to support the NHS to improve safety. In response to feedback from users, updates to the patient safety syllabus training include improved usability, interactivity, and navigation and a certificate of completion. There are also five new sector specific patient safety case studies covering good practice, human factors, risk, systems thinking and safety culture in the following areas: Mental Health, Maternity, Management and administration, Primary Care and Acute Care.

The new modules support all colleagues, not just those who provide direct care to patients, as everyone can have an impact on patient safety through their decisions and actions. All of our roles in health and care, from office based to hands on care, impact in some way on the safety of patients. That is why it is important that we embed patient safety in everything we do.

The training has been introduced as part of the National Patient Safety Syllabus, with an aim that the entire NHS workforce understands how we all support patient safety, and consider this in their roles, no matter where they work.

Level 1 and 2 of the updated Patient Safety Syllabus training are available on ESR, Local Management Systems, and e-learning for healthcare.

Accessing the elearning

You can access the elearning here: https://www.e-lfh.org.uk/programmes/patient-safety-syllabus-training/

Get in contact with the programme: patientsafety@hee.nhs.uk

elfh is a NHS England programme in partnership with the NHS and professional bodies