Updated Overseas Visitors NHS Cost Recovery elearning

Updates are available for the Overseas Visitors NHS Cost Recovery elearning programme to reflect changes to policy and support health and care staff. 

NHS England e-learning for healthcare (elfh) has worked in partnership with the Department of Health and Social Care and NHS England Financial Oversight and Delivery to refresh and update the programme. The refresh will enhance the training and education of health and care staff to operate the overseas visitors cost recovery process for NHS funded services.  

The programme consists of 9 session and aims to build confidence and knowledge in the cost recovery process and support NHS and private organisations to adopt accurate cost recovery practices in line with the charging regulations. All sessions have been quality tested to reflect critical policy amendments, such as changes because of the UK leaving the EU, and systems that support health and care staff to manage the overseas visitor cost recovery process.   

This programme can be used by individuals directly involved in the cost recovery process, such as Overseas Visitor Teams and equivalent, and wider health and care staff looking to grow their awareness.  

For more information, please visit the Overseas Visitors NHS Cost Recovery programme page.